Your privacy matters. Here we explain what data we collect when you buy Kaffelito or use the website, and how we protect it.
1. Data we collect
We collect only the data needed to process your order or answer your questions: name, WhatsApp number or phone, shipping address (when applicable) and optional email.
If you subscribe to the free guide or the allies program, we also store your brew method and grind preferences.
2. How we use your data
- Coordinate your order, shipping and payment method.
- Send you the requested free guide or ally benefit.
- Reply to queries via WhatsApp during business hours.
- Improve the site and products (aggregated, never individual data).
3. Data retention
Your data is stored while you maintain an active relationship with Kaffelito, or until you request its deletion via WhatsApp or email.
We do not sell, rent, or share your data with third parties for commercial purposes.
4. Cookies and analytics
This site may use minimal technical cookies to remember your cart and preferences. If we integrate Google Analytics or Meta Pixel in the future, we will inform you here and request consent where required.
5. Your rights
You may request at any time: access, rectification, updating, or deletion of your personal data. Message us on WhatsApp or use our contact form with your request and we will process it within 7 business days.
6. Security
We use HTTPS and providers with good security practices to safeguard your information. No system is 100% infallible; please do not share sensitive data over public channels.
7. Changes to this policy
We may update this policy to reflect legal or operational changes. The last-updated date is shown at the bottom of this page.